Verbal password is what you would use in order to verify you are associated with the account and/or homeowner. You would be asked to verify the password if you are calling for account information, or Monitronics is calling in the event of an emergency to prove your identity. Your master code is the code you will use to disarm the panel. Your duress code is a secret code you will use in the event you are being forced to disarm your panel. This will disarm the panel, but send a silent, panic signal to the police, who would immediately be dispatched.
optimum security is the installing company. We will install the system and service the equipment should there be a malfunction, or in the case you opt for additional equipment. optimum security pros is the monitoring company. They monitor the home 24/7, and would dispatch the authorities in the event of a home invasion or emergency.
Alarm.com provides remote arming and disarming of your system, real time information about the status of your equipment, and events that occur in your home. You can also control and automate your home with keyless door locks, smart thermostats, and light and appliance control.
Alarm.com turns your home security into smart security. With an Alarm.com account, you can integrate video and home automation into your system and control everything directly from your smartphone.
Alarm.com is an additional service that we provide that integrates your security system into your lifestyle. Alarm.com is the leader in Smart Home Security, giving you solutions to monitor, protect, and automate your home right from your smartphone.
Yes. On the secondary LCD keypad you can press Security, then Menu, then Toolbox and enter your code. Select Brightness and Volume and you will see a checkbox in the bottom of the screen that allows you to turn the lights around the emergency and home buttons off. This feature is not available on the main panel.
This is the time that you have to disarm your alarm system when you open the door after returning home. Your system will beep and display a countdown timer. This is 30 seconds by default, but can be increased if needed.
our verbal password is used to access your account information and verify your identity when you need to cancel false alarms. The monitoring station will call you and ask for your verbal password to stop the dispatch process.
The duress code is a special code that you would use to disarm your system if someone is trying to force you to disable the alarm. This code makes the panel look like it was disarmed, but sends a silent panic alarm to the monitoring station. The police will be dispatched.
The panel has a power saving feature which causes the panel backlight to shut off after a period of inactivity. This operation is completely normal and the light will come on if you touch the screen or the home button on the panel. You can adjust the backlight timer from the user toolbox in the menu.
The button with the cross is the Emergency Button. This will give you instant access to the Police, Fire, or Medical services with the press of a button. The button on the right with the house on it is the Home Button. This simply takes you back to the main screen of the control panel.
If the system is using your phone line then yes it will have an effect. If the system is using the cellular backup unit then it will have no effect on the system. With the cell unit, the system communicates with the monitoring station directly and is not affected by your phone lines.
If you have a false alarm, you have 30 seconds to disarm your system and cancel the alarm. You will be required to verify your verbal password to stop the police from being dispatched.You may also call Cops Monitoring at 800-367-2677 or Optimum Security Pros at 1- 888 220 4244 and inform them of the false alarm if you miss the call. If you disarm the system after that time, you will either receive a call from the monitoring station or a two-way voice call through the control panel.
In order to reduce false alarms, there is a function called Auto-Stay that is active by default. If you arm the system in Away mode from the panel, the system must recognize a door being opened and closed to confirm that you have left the home in order to activate the Away mode and your motion detectors. If you arm from a Keyfob or Mobile device, this is not required to activate stay mode. You can adjust this setting by calling customer service.
Your medical pendant can be activated whether your system is armed or disarmed. You must hold the button on the medical pendant down for 3 seconds until the red light comes on.
In order to reduce false alarms, there is a function called Auto-Stay that is active by default. If you arm the system in Away mode from the panel, the system must recognize a door being opened and closed to confirm that you have left the home in order to activate the Away mode and your motion detectors. If you arm from a Keyfob or Mobile device, this is not required to activate stay mode. You can adjust this setting by calling customer service.
Stay mode arms the perimeter sensors, but not the motion detector, so you can move freely within the home. The exterior of your home, for example windows, doors, and glass break sensors, will still be protected. The away mode should be used when the home is completely unoccupied. All motion detectors in the home will be triggered in the event there is any movement in the protected areas.
